Frequently Asked Questions

Every session is a full hour (60 minutes) of 1-on-1 time with Nicole. We keep sessions focused and conversational so you get the most out of every minute.

All Okala sessions are held online, so you can learn from anywhere in the world. If you happen to be in Medellin, Colombia, we can potentially organize in-person sessions. After booking, you will schedule your time on Calendly and receive a link to join the video call.

None at all. We welcome complete beginners as well as advanced students looking to refine their fluency. Nicole tailors each session to your current level and goals.

Just yourself and a notebook if you like to take notes. Nicole provides all exercises, readings, and conversation prompts tailored to your level.

Pay As You Go is $16 per one-hour session. The 12-Session Package is $168 total, which works out to $14 per hour, our best value.

Yes! Your first session is on us. Pick any plan and we will waive the first session so you can experience Okala Spanish before committing.

Payment is processed securely through Stripe. After you pay, you will be redirected to Calendly to choose your date and time with Nicole.

If a session needs to be rescheduled, you can do so through Calendly at no cost. For refund requests on unused sessions, reach out to us and we will do our best to help.

After payment you will be sent to our Calendly page, where you can pick a date and time that works for you. You will receive a confirmation and a call link.

Yes, you can reschedule through Calendly. We ask that you give at least 24 hours notice whenever possible so we can offer the slot to another student.

Nicole teaches across a flexible schedule and Calendly shows available times in your local time zone automatically.

Most students see the best progress with 2 to 3 sessions per week, but you are free to move at your own pace. The 12-Session Package gives you a structured set of sessions to work through at your own rhythm.